This Privacy Policy governs the manner in which Factory Direct Lighting (2020) Ltd. collects, uses, maintains and discloses information collected from Customers (each, a “Customers”) of the www.FDLighting.ca website(s) (“Site”). This privacy policy applies to the Site and all products and services offered by Factory Direct Lighting (2020) Ltd.
Personal Identification Information
We may collect personal identification information from Customers in a variety of ways, including, but not limited to, when Customers visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Customers may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Customers may, however, visit our Site anonymously. We will collect personal identification information from Customers only if they voluntarily submit such information to us. Customers can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Web Browser "Cookies"
Our Site may use “cookies” to enhance Customers experience. Customer’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Customers may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use and Collected Information
Factory Direct Lighting (2020) Ltd. may collect and use Customers personal information for the following purposes:
• To process payments
We may use the information Customers provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Customers happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Customers personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Customers with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes To This Privacy Policy
Factory Direct Lighting (2020) Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Customers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
www.FDLighting.ca
Factory Direct Lighting (2020) Ltd.
100 Shields Court
Markham, Ontario, Canada.
L3R-9T5
1-855-533-0743
Sales: Sales@FDLighting.ca
Customer Service: CS@FDLighting.ca
Marketing: Marketing@FDLighting.ca
